A Member of Bank of China Group
Eng 中文

Data & Analytics Lead, Digital Transformation & Data

Reporting to Applications Support Lead, the successful candidate will be responsible for the following:

 

Main Responsibilities:

  • System owner of assigned applications.
  • Ensuring that these applications are well managed with minimal downtime and disruptions to the business users.
  • Ensuring continuous enhancements and upgrades are aligned to technology roadmap of these applications.
  • Managing enhancement and change request and ensure Software Development Life Cycle processes are followed.
  • Managing vendor performance ensuring Service Level Agreement are met (where applicable), ensure investments are monitored and optimized.
  • Cultivating strong relationships with key stakeholders, including business leaders, IT teams, and external partners, to foster collaboration and transparency.
  • Gathering feedback from users and stakeholders to continuously improve applications and services.
  • Partnering with different IT stakeholders across infrastructure, compliance and cyber security to deliver system solutions.
  • Supporting projects activities led by Project team as subject matter expert.
  • Pro-actively engaging and building strong relationships with internal business stakeholders, external partners and technology solution providers.
  • Evaluating business asks and needs, and translate them into detailed, unambiguous functional and non-functional requirements.
  • Conducting fit and gap analysis between requirements and viable solutions.
  • Challenging entrenched practices and processes and providing viable alternatives that can help the organization become more efficient and effective.

Job Requirements:

  • Bachelor's degree or higher in Information Technology, computer science, or related field.
  • Minimum 10 to 15 years' experience in IT applications support role.
  • Experience in providing operational support on IT systems and applications and vendor management.
  • Able to accurately translate and document business needs into functional and non-functional requirements.
  • Strong analytical and creative problem-solving skills.
  • Organized and detail oriented with the ability to manage multiple tasks.
  • Strong understanding of Information Technology Infrastructure Library process and best practices. 

 

If you believe you would thrive in a dynamic, team-based company operating in a global business environment, then we would like to hear from you.

Please send or email, in complete confidence, your full CV, with details of expected remuneration to:

Chief People Officer
79 Robinson Road #15-01
Singapore 068897
Email: [email protected]
Website: www.bocaviation.com